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10 Ways to Step-Up Your Facebook Engagement

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Simply being on Facebook isn’t enough to attract potential customers for your small business. Engaging them in a fun and compelling way is important if you want to sell your brand effectively. Unfortunately, social media management Los Angeles can be complex to tackle for inexperienced business owners. So, here are 10 ways to help you become better at engaging with prospects via social networks.

 Decide Who You’re Targeting

It can be hard, if not impossible, to convey your business concepts or brand message if you don’t know who to focus on. Keep in mind that you have limited time and perhaps limited content, and there is a very specific group of people you want to reach. Facebook mostly caters to young parents and grandparents. Depending on your target’s age group, you may have to widen your brand exposure on other social networks.

 Stick With One Handle

Social networks require a so-called “handle”, which is basically the username displayed on your profile and what others will view you as. Because you are a business, it is important to keep your handle professional and consistent. Go for a name that is catchy and sticks to a consumer’s head. Whatever name you pick for your account, it should be used on other social networks including Twitter and Instagram.

 Build Networks

To win the hearts of people on social media, you have to become immersed in its culture as well. Set aside at least 15 minutes every day to go through your news feed and to check the profiles of people, both consumers and other businesses. Building this into a habit will allow you to gather important data from your target consumer, which you can then use to adjust your business strategies.

 Be Part of the Trend

Every social media environment has its own trend and every industry enveloped by social media has their unique online presence. Try to be a part of your community instead of trying to fight it.

 Keep Doing What You’re Doing

An hour per week dedicated to growing your social network can have a big impact on your small business. A neat trick to do is use Facebook’s scheduling tool, which allows you to save up to six months worth of content and automatically post them when it’s scheduled.

 Have a Strong Call-to-Action

Without one, it’s unlikely that you’ll get a customer to buy your product/service no matter how long you stick with the program or how valuable your content is. Get assistance from social media management Los Angeles professionals like Bright Age. The company is a specialist in web-based services including graphic design, search engine optimization, and creation of high-value social media pages.

 Don’t Be Afraid to Experiment

Ideas are what runs every industry. Avoid being mediocre and try to experiment on new business ideas within a controlled group of consumers.

 Be Precise on Your Data Analysis

Make sure to track the correct analytics and numbers. You do not want to be wasting precious business resources like time and capital on strategies that are not up to par.

 Keep Your Page Simple

No complicated content divisions or flashy web design. Keep the meat of the page simple. Too many design features and elements can be irritating on the eyes.

 Keep a Human Presence

Don’t talk to customers like you’re a robot that is preset to respond. Keep conversations lively and with a personal touch.

5 Ways To Connect With Your Audience On Social Media

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Social media is a marketing platform that can no longer be ignored. To be a truly successful business, companies must create social sites and keep them integrated with other marketing materials. In order to ensure your social sites are selling both your company and your product, consider a few tips from Bright Age, a social media management agency in Los Angeles, to synchronize your sites.

 

1. Think About Your Voice

Social sites aren’t about posting topics or ideas a robot could have devised. It’s about showing your customers that no how big your business, you’re still a real-live person. Your online voice should show who you are and what you are selling. If your product is the type of product that would use the word “like” in a sentence, go ahead and use it in your copy (just not too often). Showing people who you are helps them connect with you on a higher level.

 

2. Respond to Your Customers

When someone posts on your social sites, never ever ignore a comment. People do not post on social sites because they want to be ignored. Even if they are saying “thank you”. A simple, “Hey Laurie! We’re so happy you love our new pina coladas! Like us to get 10 percent off your next purchase!” goes a long way.

 

3. Connect Social Media to Other Sites

Make sure your social sites and website are connected. The whole point of social sites is to get people to try your service or product. If people see your social sites and want to know more, make sure you have something to show them. Linking your social sites to your website will help attract more business and help your clients get a better understanding of who you are. Just make sure that your social sites and website are working together—not against each other. The voice and style of all of your sites should be cohesive.

 

4. Reply to Mistakes in a Real Way

Many companies make the mistake of taking the defensive side of the line when it comes to customer complaints. Social media is a double-edged sword. On one hand, it can help brand and grow your business, but when someone is unhappy, all your customers will see these comments. When a customer makes a complaint on a social site, the worst step you can take is to ignore these comments. The second worst mistake is getting defensive. When a customer complains, acknowledge their displeasure and show you’re the bigger person by responding with ways to fix their problem.

 

5. Use Photos to Tell Your Story

That age-old adage that a picture can tell a thousand words? It’s there for a reason. Photos can paint a picture of who you are and what product you’re selling. Giving your customers as much information as possible in a cohesive manner will allow them to understand your company and interact with your employees and your product in a way simple written copy never could.

By tweaking your social presence just a little through the help of Bright Age, you can bring in a whole new group of clients that will help drive your business—and help spread the word about your amazing products and services. Bright Age is a social media management agency located in Los Angeles.

Best Practices for Social Media Marketing in Los Angeles

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Discover some the best practices for social media marketing in Los Angeles. It is essential to define your target market and determine what engages them.

Target Market:

First things first! This may seem basic, but it is constantly glossed over. Know who your audience IS and who you WANT your audience to be. I can’t emphasize this enough. In a large urban area like Los Angeles people are constantly bombarded with marketing messages and the majority of those messages may not even apply to them. This has created a culture of people who tune out advertising. If you are trying to sell ice cubes to Eskimos, you are failing, not to mention, probably wasting time and money. Be very clear about who you are marketing to and why before you even begin creating a marketing campaign. If you are planning to do social media marketing in Los Angeles, get even more specific and consider hiring a Los Angeles Marketing Agency. This is the only way to create real relationships with real clients.

Engage your Target Market:

This applies to social media marketing in Los Angeles or any large urban city for that matter.

It is no longer effective or acceptable to simply advertise at or to people. You must engage with people on a different level. Everything is interactive these days and demands an “experience” rather than just a message. This is where social media marketing comes into play. Everyone knows that this is essential to any business that wants to succeed in todays market. Businesses need awareness to survive! The companies that are good at social media marketing are the companies that thrive. You have your work cut out for you! Here are a few suggestions:

-Minimally you need to have a website, Facebook page, Twitter account and LinkedIn profile.

-If what you offer will benefit from beautiful visual marketing and photos consider Tumblr and Pinterest accounts as well.

-Make sure all of your web based social marketing is consistently well integrated with photos, logos and brand recognition. Make sure all of those files that are uploaded are the proper sizes. There is nothing more unprofessional looking than logos that don’t fit in specified parameters.

-Use the above sites to engage your current clients and recruit potential new clients by 1. constantly generating fresh and engaging content that your audience will relate to and want to share with others and 2. giving them reasons to engage such as contests, coupons and surveys. These are things that create brand loyalty and familiarity. Check out sites like Woobox and Survey Monkey to see how you can integrate them into your social media marketing in Los Angeles.

-Use the direct advertising services of these social media marketing platforms – On Facebook, LinkedIn and Google target customers by placing CPC (cost per click) ads in the sightline of your specified audience. You can appeal to people in a certain zip code radius and even get as specific as industry, education level, job title and favorite bands! To have the most cost effective ad campaign, know your target market!

-Consider mobile commerce and how it applies to your industry. Mobile commerce is currently growing exponentially. Perhaps there is some targeted app development in your future?

-Build smart contact lists and offer a newsletter and a blog. Again, offer ways to interact through coupons, contests surveys, fresh content and information. People today are information addicts. You must target and then retarget your audience with emotion. Ask for their opinion. Generic marketing no longer works. Knowing who your target audience is will make developing your fresh content much easier.

-Keep track of your data! Which add campaigns worked and which tanked? In order to evolve and grow your strategy you must constantly evaluate the effectiveness of your social media marketing techniques.

Remember, people want more than information, they want experiences. How can you give your audience an experience? If this all sounds like another full time job, that is because it is! Hire a professional. Especially in a big city like Los Angeles, it is absolutely necessary to have a professional Los Angeles Marketing Agency on your side who knows your target market and will manage the social media impact and image of your company accordingly.

Tips For Effective Social Media Integration

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Social media is one of the finest ways to promote your business. With the increasing popularity of social media it has become easy to get the best outcomes for your business. Some of the very popular platforms for connecting with people are Twitter, Facebook, Pinterest etc. which are definitely the best and useful to a great extent. There are lots of business owners who finally understand the benefits of social media and finding it a great tool to expand their business and ensure proper branding. A planned approach is very necessary or else you will not get expected results.

In order to utilize social media to the best level, here are a few tips and tricks that can prove useful for you.

  • Understand your audience – The most important part of planning your promotion is to get familiar with your audience. If you are promoting cosmetics then it is obvious that women will be more interested in such services. This means that your target audience is women and you need to focus on them. That is why it is necessary to get in touch with your people and promote your services accordingly.
  • Plan your goals – If you want to get top class results, it is essential that you have a goal in mind. Once you have planned for your goal, it becomes quite easy to reach the target. Make sure that your campaigns are fully prepared and to make them successful you have to put in lots of efforts. Try different techniques which not only serve the purpose but prove valuable for your business as well.
  • Take help from professionals – In order to get the best outcomes, you can also take the help of the professionals as they are familiar with the various techniques. They can guide you with the right approaches and the ways in which you can concentrate on better promotion techniques. Whether it is Facebook or Twitter, you can employ any of the mediums for the top notch results.
  • Determine your success – Just planning the marketing techniques is not enough but it is necessary to measure the amount of success obtained. It ensures that you are moving in the right direction and what kinds of changes that can be made to get more refined results. That is why it is considered a good option to measure the success at regular intervals.

So with the help of the planned approach, you will be able to utilize the interesting features of social media. If you are looking for social media marketing  in Los Angeles, please contact us.