How to Improve Your Yelp Rating and Increase Reviews
When thinking of a new place try out, most people turn to Yelp for help. You can find just about any business on there. Whether you’re looking for a great new sushi spot to try or just looking to grab a quick coffee, Yelp is one of the best apps to turn to. Yelp allows people to post ratings and comments for others to see and decide if they want to check out a particular business. Because people only to want to go to places with high reviews, ratings are extremely important when it comes down to doing well on Yelp. Here at Bright Age, a leading community management agency, we try to do everything we can to achieve the best ratings for our clients. By going above and beyond in providing our clients with the best services, we’re sharing a bit of advice on increasing Yelp ratings. Keep reading to learn about some of our tips!
Be Responsive
One way to show that you care for your customers is by responding to comments on your Yelp page. Whether it’s a compliment, question, or complaint, responding to a comment shows others that you care about the opinion of your customers. This is especially important on Yelp because if someone complains about your services, publicly announcing that you are being proactive in resolving the issue says a lot about the quality of your company.
Keep Your Customers Updated
Yelp is great in the way that it acts like another form of social media because the platform allows businesses to post updates to their page. The world has been a very confusing place for quite a while now and many people are unsure of new business hours or changing regulations. A simple update about extended hours or the opening of indoor dining can show your customers that you care about keeping them informed. Instead of having them go out of their way and call, Yelp makes it easy by allowing businesses the chance to share information their customers want to know.
Share the Good Reviews
If you’re no stranger to our past blogs, you would know that as a community management agency, we always express the importance of sharing content across multiple social media platforms. Not only does this increase the chance for a wide range of people to see it, but it also shows that your business is active and engaged with your consumers. So, if your business racks up some amazing reviews on Yelp, don’t be afraid to share this content on other social media platforms such as Instagram and Facebook. There could be a few people on these platforms that haven’t taken the dive and purchased from your business yet, but these good reviews could be the content that turns silent followers into loyal consumers.
Create an Ad
Easily one of the best ways to bring awareness to your business is by creating advertisements. These ads will be shown to people that have shown interest in similar businesses, ultimately meaning that the chance of them checking out your company is pretty high. People love to research competition and always love to choose the business with the best reviews. By using some of the previously mentioned tips, your business will start leading in the Yelp rankings and bring in all the good reviews.
Overall, Yelp is a great app to turn to when you’re feeling indecisive. Because of all the competition on Yelp, having good ratings is especially important. By following some of the tips mentioned above, we know your business will start to succeed on the platform. If you have any questions about promoting your business online, please feel free to contact us!
